Need consistent customer service

Section: 
Letter

 

Is it any wonder that locals do not support some businesses in town considering how they are treated by them? Any business, whether old or new, exists to be of service to customers at any time of the year. Why else would they be open?

 

I will be the first to recognize excellent customer service and to congratulate those people with a winning nomination in various categories, but I will also be aware of poor business practices.

 

Kincardine needs consistency - whether the tourists are around or not and whether big clients are around or not. The individual (whether a senior, teen or child) needs to be recognized all year by the businesses as these people are the bread and butter of their existence.

 

Catherine Hopkins, Kincardine