Kincardine contracts new fire dispatcher


By Barb McKay


The Municipality of Kincardine Fire Department has gone further afield to find a new fire dispatch service.


Fire chief Kent Padfield presented a report to Kincardine council during its meeting last Wednesday requesting that it sign off on a recommendation to contract Tillsonburg Fire and Rescue Services to provide fire dispatch service. Padfield said the department received four proposals from Tillsonburg, Kincardine Communications, Owen Sound Police Services and Spectrum Communications, but Tillsonburg best fit its requirements.


The proposals were evaluated based on 14 criteria, including compatibility with the fire departments equipment and technology, communication options, record keeping procedures and cost.


Spectrum Communication was ruled out because it provides paging service only; no radio communications. Tillsonburg uses computer-aided dispatch, Padfield said. The full-service dispatch voice records 911 calls and documents them using computer-aided software. The recorded information is downloaded directly to the fire department.


Currently, the first volunteer firefighter in the door at the fire hall must take over radio contact from the dispatcher. There is currently no contract in place for dispatch service.


Tillsonburg provided the second lowest quote and came with excellent references, Padfield said.


The municipality will contract Tillsonburg Fire and Rescue Services for five years at a cost of $23,359 including taxes in 2015 and increasing to $25,284 in the fifth year of the contract.